Frequently Asked Questions
Is Delivery Free?
Delivery is NEVER free. Not even on promo days. Always the delivery cost before paying for items purchased. However, we offer free delivery if you order product worth £100 or more.
Do Luxxuro Green do payment on delivery?
No! Payment on delivery is NOT allowed
Do you offer pick up option?
We do not offer pick up option at the moment. Luxxuro Green will let you know if pick up option is available but for now NO!
What are the Returns and Exchange policy?
No exchange or refund allowed. Please be sure of what you want before purchasing any item from our website. Refund can only be considered if the items haven't left us and the request for refund is made same day the order was placed.
What is the quality of the jewellery
95% of all we sell are tarnish free, 5% are costume with very high quality